Connect

01. Get in Touch

We are a small studio and we read every message. Our typical response time is two business days. Please include a clear subject line and enough detail for us to help you effectively.

02. Contact Details

• Email: [email protected]
• Phone: (604) 555-0147 — weekdays 09:00–17:00 Pacific time
• Mailing address: WhistlerFjord, 4122 Village Green, Whistler, BC V8E 0B3, Canada

03. Topics We Handle by Email

• General enquiries about the platform, the Mirror Reels mechanic, or our responsible-design approach.
• Privacy requests — access, correction, or deletion of personal data under PIPEDA or BC PIPA.
• Responsible-play enquiries — if you or a family member have concerns about engagement patterns.
• Partnership and press — collaboration or media enquiries welcome.
• Bug reports and accessibility feedback — help us improve the experience for all adults.

04. Responsible-Play Contacts

For urgent support regarding gaming or entertainment habits, please contact a dedicated help organisation directly — they are equipped to respond immediately:

• Gamblers Anonymous: gamblersanonymous.org
• BC Problem Gambling Help Line: 1-888-795-6111 (24/7, free)
• Gambling Guidelines Canada: gamblingguidelines.ca
• GambleAware: gambleaware.org